Hear what our clients are saying…
Mediatech-cx has deployed more than 100 Voice-of-the-Customer programs in widely different sectors: banking and insurance, energy, telecommunications, transport, retail …, both in France and throughout the world. Our Customer Success teams have the experience and the expertise to guide your projects and ensure fast results, meeting your strategic and operational challenges.
Voice-of-the-Customer Morning with BlueLink, Air France’s contact centre
See a video replay of our Voice-of-the-Customer Morning with BlueLink. How did Bluelink transform itself from Air France’s contact centre into a centre of excellence? What levers does it use to engage customers and employees? Presented by MediaTech Solutions and Proxem.